RiKe Support & Help

Habits · To-dos · Expense Tracking — Your Everyday Management Assistant

Thank you for using RiKe. If you encounter any issues or have suggestions, please contact us using the information below.

Contact Us

Support email:

tech.jay936@gmail.com

We typically respond within 1–3 business days. Please include your app version, system version, and a description of the issue so we can assist you more quickly.

Frequently Asked Questions

Q: Will I lose my data?

App data is stored locally on your device by default. Before uninstalling the app or switching devices, please make sure your data is backed up. For help with exporting or restoring data, contact us by email.

Q: Notifications or reminders are not working.

Go to Settings → Notifications → RiKe and make sure notifications are allowed. Also check that reminders are enabled correctly within the app.

Q: How can I report a bug or share feedback?

Email the support address above and, if possible, include your device model, iOS version, app version, and the steps needed to reproduce the issue.

Q: How do I request a refund?

Refunds for in-app purchases are handled by Apple. Open Report a Problem on your device or visit reportaproblem.apple.com to submit a request.

Privacy & Policy

We value your privacy. To learn how we handle data, please review our privacy policy (replace this text with the published policy link when available).

To delete locally stored data, remove the app through your device settings. For any other data-related requests, contact us at the support email address above.